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How Do I Import My Customer Base to Build My Following?
How Do I Import My Customer Base to Build My Following?

Importing your customer base to your Fatsoma account requires just a few simple clicks and a file upload. We walk you through it below.

Hannah Ryan avatar
Written by Hannah Ryan
Updated over 2 years ago

  1. From your Dashboard, click on the 'Pages' tab at the top of the page and select the brand you want to add followers to.

  2. Scroll down to find the section titled ‘Build Your Network’ in the menu running down the left-hand side of the page and select 'Import Customer Database'.

  3. Double-check you have a CSV file to upload containing the email addresses of your customer base.

  4. Take note of the terms and conditions and privacy policy statement, and tick the box to agree when you’re happy.

  5. Click ‘Upload CSV File’, select the file from your system, and look out for the light blue notification: ‘File attached, ready for processing’.

  6. Click ‘Process Import’ and look out for the confirmation message in a green banner at the top of the page: ‘Your file has been uploaded and is being processed. You will receive an email when this is done’.

Top tip: Unsure what a CSV file is? Looking for guidance on importing followers? You can view a sample file and read our guidelines on the ‘Import Followers’ pop-up window when you're importing your followers. Just click the relevant links!

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