At Fatsoma we’re dedicated to providing you with the tools you need to promote your events to your customers and help them and you to have the best experiences possible. One of the easiest and most effective ways of doing this on our platform is by using our powerful Posts feature.
We’re sure you’ll have lots of questions about this innovative feature, check out the responses we’ve written to some common questions below:
What are Posts?
Fatsoma Posts are a super easy and effective way to re-engage your customers and market your events. Similarly to our event announcements, Posts are sent to your followers via both email and the Fatsoma app. However, with Posts you can add multiple events, and completely customise the message you send to your followers and how the Post looks. They will also be permanently published on your Fatsoma Page across our app and website.
What are the benefits of using Posts?
Fatsoma Posts are a great way to re-engage your customers directly through your Fatsoma page and via email, reducing your marketing spend and saving you valuable time. You can update your customers and directly point them to your events on Fatsoma with a single Post, meaning you can save time and money using expensive, restrictive and time-consuming email builders. You can also use Posts to build hype, spotlight artists, launch events, or send weekly round-ups or last-minute reminders, keeping your followers engaged and up to date in the click of a button.
How do I create a Post?
To create a Post, simply go to the brand page you want to post from in the business dashboard, click ‘Add Post’, fill in the details, and you’re good to go! You can also follow our step-by-step guide to creating Posts here.
Can I edit a Post?
Yes you can edit your Posts at any time by selecting ‘All Posts’ from the menu on your brand page, and clicking on the pencil icon. You can also follow our step-by-step guide to editing Posts here.
Can I schedule Posts?
Yes you can schedule your Posts to go out whenever is best for you. Just select ‘Schedule For’ and choose your date and time when creating your Posts.
Can I delete a Post?
Yes you can delete your Posts at any time by selecting ‘All Posts’ from the menu on your brand page, and clicking on the bin icon. You can also follow our step-by-step guide to deleting Posts here.
Who will be able to see my Posts?
Your Posts will be sent as an email and push notification to all previous customers on your brand. However, your Posts will be visible on our app and website to anyone who visits your Fatsoma page, whether they follow your brand or not.
Where will my Posts appear?
Your Post will reach your customers through email and a Fatsoma App notification. It’s published at the top of their Fatsoma Home Feeds. And it’s permanently published on your Fatsoma Page on both our app and website.
Do I have to pay to use them?
Right now, we’re inviting you to a free exclusive preview of Posts before it’s fully released.
How many Posts can I send out?
Right now you can send 2 Posts per month (up to 1 per week).
How many events can I add to a Post?
You can add as many events as you’d like to your Posts, but we recommend limiting it to a few at a time to keep your customers engaged.
Can I attach an event to multiple Posts?
Yes, as long as the event hasn't happened yet, you can add it to as many posts as you'd like.
Can I Post about the events on my other brands?
You can only attach the events listed on the brand you are sending the Post from, unless the event is co-promoted with that brand.