How Do I Update the Status of a Rescheduled/Cancelled event?

From your Dashboard, scroll down and locate the event you wish to reschedule/cancel.
Scroll down to the ‘Event Status’ section in the menu on the left-hand side of the page.
Click ‘Reschedule or Cancel Event’.
Select the event status from the drop down menu.
Follow the instructions on screen to update the event status appropriately.

For events that have been cancelled:
Enter a message to your customers in the box provided, and tick the box confirming that customers will be notified of the cancellation. Click 'Cancel Event' to confirm the cancellation, this will send your message to the customers along with instructions on how to claim a refund.

For events that are rescheduled and are set to take place on a new date:

You will be prompted to edit the event, click the button and alter the start and end date to match the new date for your event. Scroll down to the bottom of the page where you can enter a message to your customers, and tick the box confirming that customers will be notified of the new date. Click 'Save Event' to confirm the change, this will send your message to the customers along with instructions on how to claim a refund if they can't make the new date.

(You may also need to edit the on sale dates for your tickets to match the new event date, you can find out how to this here.)

For events that are rescheduled, but a new date has not yet been confirmed:

Enter a message to your customers in the box provided, and tick the box confirming that customers will be notified of the postponement. Click 'Reschedule event' to confirm the change and send your message to the customers. When you do have a new date confirmed, please repeat the steps above to update the event and notify customers.

Congratulations, you have successfully updated the status of your event!