At Fatsoma we’re dedicated to providing you with the tools you need to promote your events to your customers and help them and you to have the best experiences possible. One of the easiest and most effective ways of doing this on our platform is by using our powerful Event Announcements.

We’re sure you’ll have lots of questions about this innovative feature, check out the responses we’ve written to some common questions below:

What are event announcements?

Event announcements are our powerful marketing tool that allows you to promote your events to your followers by sending a push notification directly to their phones. This lets your customers know when your next event is and allows them to buy tickets with just a few clicks.

What are the benefits of using event announcements?

Fatsoma event announcements allow you to keep your customers up to date with the events that matter to them, saving yourself time and money in the process. You can retarget your entire customer base and boost your ticket sales in just a few clicks. Find out more about the benefits of using event announcements here.

How do I announce an event?

You can announce your event by selecting ‘Announce Now’ in the Edit Event page. Check out our step by step guide to announcing your event here.

Can I schedule an event announcement?

You can schedule your announcements by selecting ‘Schedule For’, and the date and time you want to announce the event, in the Edit Event page. Check out our step by step guide to scheduling your event announcement here.

Who receives the announcement?

The push notification will go out to your organic followers (anyone who buys a ticket for your events). However, all your followers, organic or imported, will receive the email announcement, telling them of your event.

How successful are the announcements?

In April 2022, 35% of all tickets sold on Fatsoma were sold through event announcements. They really are a powerful and integral tool when it comes to promoting your events and selling more tickets.

How many times can I announce an event?

You can announce each of your events once.

How many announcements can I do each day?

You can send out one announcement per brand each day. This is set on a 24 hour timer, so if you announce your event at 5pm, you won’t be able to send out an announcement until 5pm the following day.

How much do they cost to use?

Event announcements are totally free to use.

Can I announce an event that I’m Co-promoting?

You can announce an event you’re co-promoting by going into the brand page the event is being co-promoted on, and clicking the button labelled ‘Promote’ on the event. Check out our step by step guide to announcing a co-promoted event here.

How do I add a custom message to my announcement?

You can add a custom message to your announcement to be shown in the Fatsoma app when you announce your event. Simply go to the edit event page, scroll down to the 'Announce your event' section, and add your message in the box provided. Check out our step by step guide to customising your announcement message here.

Where will my custom announcement message appear?

Your message will appear to all your followers in their feed in the 'Home' section of the Fatsoma app.

Do I need to add a message to my announcement?

No, adding a custom message is completely optional, and your event will appear in your followers' feeds when you announce the event regardless if you've added a custom message or not.
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​Will my followers still receive a push notification if I add a custom message to my announcement?

Yes, your push notification will go out as normal. Adding a custom announcement message won't impact your push notifications in any way.